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Booking Rules
In compliance with the Ministerial Decree 30 of 2016 Concerning The Prevention And Regulation Of Children's Entry To The Cinema.
I herby confirm that all guests are above the age limit for all the booked tickets.
Cinescape management reserves the right to check the official identification carrying a photo before allowing the child to watch the movie.
Customers younger than the stipulated age for the movie rating by the Ministry of Information will NOT BE ALLOWED to watch the movie.
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Seating Rules
By selecting the seating section, I hereby accept the fact that Cinescape has separate seating sections for both families and bachelors. In the event that my booking or purchases are made to the wrong seating section, I agree that I will be in violation of Cinescape's seating regulations and could therefore lose my chances to attend the movie and have my booking refunded.
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Seat Selection & Payment Selection Page Rules
Tickets can only be collected at the theatre using your Booking ID.If you do not have your Booking ID with you, the tickets will not be issued.
Cancellations are accepted at least two hours before the show starts. No refunds Will be issued for bank card transactions as we will provide you with credit valid for 30 days which can be used to book online.
Children of all ages need tickets for admission.
- Children younger than 3 years are granted free admissions on Tuesdays.
- Children younger than 3 years are granted free admissions to Indian movies.
- Only one child per guardian is allowed, as children may not occupy a seat.
Cinescape reserves the right to shift your seat in case a free seat is left next or in between your seats.
Club Card
REMINDER: You have to have your BOOKING ID in order to collect your tickets. Without the ID your tickets will not be issued and cannot be refunded.
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KNET
REMINDER: You have to have your BOOKING ID in order to collect your tickets. Without the BOOKING ID your tickets will not be issued and cannot be refunded.
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Credit Card
REMINDER: You have to have your BOOKING ID in order to collect your tickets. Without the ID your tickets will not be issued and cannot be refunded.
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Cancelation Rules
By cancelling a reservation made by Bank Card, NO credits will be issued to my bank account. Instead, Cinescape will issue me a temporary credit valid for 30 calendar days.
Cancellations are accepted at least 2 hours before the show starts.
On clicking Cancel movie
For reservations made by Bank Card/K-NET, I agree that no credits will be issued to my bank account.
For reservations made by Bank Card/ K-NET, Cinescape will issue a temporary credit for 30 days for me to book online again.
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